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Work Accident Solicitor

Complaints policy

If you have a complaint about our content, service or conduct, please tell us. We aim to acknowledge every complaint within 48 hours and provide a substantive response within 10 working days.

How to complain

Email complaints@workaccidentsolicitor.org.uk with the URL of the page concerned, the issue and the outcome you'd like.

What we'll do

  1. Acknowledge within 48 hours.
  2. Investigate, including review by a solicitor not involved in the original matter.
  3. Respond substantively within 10 working days.
  4. Where appropriate, correct, retract or annotate the page concerned.

See also: claim types · how a claim works · compensation amounts.

Sources & citations

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