Complaints policy.

How to complain

Email complaints@workaccidentsolicitor.org.uk with the URL of the page concerned, the issue and the outcome you'd like.

What we'll do

1. Acknowledge within 48 hours.
2. Investigate, including review by a member of the editorial team not involved in the original page.
3. Respond substantively within 10 working days.
4. Where appropriate, correct, retract or annotate the page concerned.

See also: claim types · how a claim works · compensation amounts.