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Work Accident Solicitor
Answer · Last reviewed July 2026

Can I claim if I was injured at a client's or customer's premises?

Does your employer's duty cover you at client premises?

HSWA 1974 s.2 — employer's duty applies wherever you are sent to work; must assess risks of third-party premises; provide information about hazards

What is the occupier's duty to visitors?

Occupiers' Liability Act 1957 — occupier owes common duty of care to all lawful visitors; must take reasonable care to ensure premises reasonably safe for the purposes for which visitors are invited

Who do you claim against?

Your employer (for their own failure to assess risks); the occupier (for the state of their premises); or both — proportionate liability

Common scenarios

Contractor injured on client site; nurse visiting a patient's home; IT engineer visiting office; delivery driver injured at customer's loading bay

Related questions

Can I claim if I was injured visiting a client's office?

Yes. If the injury was caused by a hazard on the client's premises, you may claim against the occupier under the Occupiers' Liability Act 1957. You may also have a claim against your employer if they failed to assess the risk of the visit.

What if the client's premises had a known hazard that your employer

Your employer's duty includes acting on known risks at third-party premises where they send you to work.

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Where did the accident happen?

Pick the setting closest to your situation.

Sources

  1. HSWA 1974
  2. Occupiers' Liability Act 1957
  3. MHSW Regs 1999
  4. Limitation Act 1980

This answer is editorial information about UK law. It is not legal advice and does not create a solicitor–client relationship. For advice on your circumstances, speak to a regulated personal-injury solicitor.