Vehicle and pedestrian accidents at work
Forklifts, HGVs, vans, dumpers and other workplace vehicles can cause serious injuries in warehouses, yards, construction sites and factories. Employers should plan vehicle routes and keep pedestrians separated from moving vehicles wherever that is reasonably practicable.
What should a safe system include?
The right controls depend on the workplace, but common measures include marked pedestrian walkways, barriers, controlled crossings, visibility aids, speed limits, trained drivers, banksmen where appropriate, safe loading arrangements and clear reversing procedures.
Evidence to preserve
| Item | Example |
|---|---|
| Incident evidence | Accident-book entry, photographs and witness details |
| Video and vehicle data | CCTV, telematics, dashcam footage and inspection records |
| Safety records | Traffic-management plan, driver training and risk assessment |
| Financial evidence | Payslips, receipts and evidence of care or travel needs |
Compensation after a workplace vehicle accident
The medical injury, recovery, lost income and care needs are assessed on the facts. The claim may be against an employer, a contractor or another responsible party. Do not delay in seeking advice: video footage and worksite records may be retained for limited periods.
Frequently asked questions
Questions readers ask about this topic
Can I claim if a forklift hit me at work?
You may be able to if unsafe vehicle routes, reversing arrangements, training, maintenance or supervision contributed to the accident. Preserve CCTV and identify the driver and witnesses if you can do so safely.
What if I was walking in the loading yard when a lorry hit me?
The site traffic-management plan and pedestrian segregation are likely to be important. A claim can still be considered even if you were not in a marked area, because all of the circumstances matter.
Who pays compensation after a workplace vehicle accident?
A valid personal-injury claim is normally met by the responsible party's insurer. Which insurer is involved depends on the accident and the legal responsibility of the employer, driver, contractor or vehicle owner.
Can I claim if the driver was a colleague?
Yes, potentially. Claims are generally handled through insurance; the fact that the driver is a colleague does not by itself prevent an investigation into whether the work system was safe.
What should I do after being knocked down by a vehicle at work?
Seek medical care, report it, record witness details and ask in writing for relevant CCTV and incident evidence to be kept. Follow medical advice and keep records of any losses.
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